Manager of Solution Architecture & Programme Management

At Quinyx, we don’t just build software; we transform the everyday lives of the frontline workforce. As our platform scales globally, we are looking for a visionary leader who can seamlessly blend solution architecture, programme delivery, and customer transformation into one high-performing engine.

🎯 About the role 

As our new Manager of Solution Architecture & Programme Management, you won't just oversee Implementation projects, but design the blueprint for how our enterprise customers realise value. Sitting right at the intersection of technology, commercial strategy, and delivery excellence, you will partner closely with Sales, Product, and Engineering to land strategic deals and continuously elevate our SaaS implementations. If you thrive in a fast-paced scale-up environment, love empowering teams, and are eager to leverage AI and fresh methodologies to drive innovation, this is your stage.

📝 What you’ll do

You will step into a high-impact role where your leadership directly influences our product, our sales, and ultimately, our customers' success. You'll be the driving force behind modern, at-scale SaaS implementations, proving that true customer transformation is achieved through a mix of brilliant tech and delivery excellence.

Your core focus will span across the following areas:

Team Leadership

• Empower and elevate: Be the leader your team deserves. You will coach, mentor, and build structured growth paths for a brilliant group of Solution Architects and Programme Managers.

• Shape the culture: Cultivate a collaborative, high-energy environment where delivering immense customer value and sharing knowledge across the business is second nature.

• Drive performance: Translate broader company OKRs into clear, actionable priorities and KPIs that keep your team focused, motivated, and successful.

Programme & Delivery Excellence

• Set the gold standard: You are the ultimate guardian of delivery success. You'll ensure our enterprise projects consistently hit the mark on quality, budget, and timelines using best-in-class methodologies.

• Executive sponsorship: Step in as the Project Sponsor for major Solution Design workstreams, offering strategic oversight, auditing, and escalation support when it matters most.

• Data-driven leadership: Keep a pulse on team performance and project health, providing transparent metrics on customer satisfaction and delivery quality to the wider leadership team.

Solution Design, Transformation & Value Realisation

• Architect for impact: Own and refine our Solution Design frameworks, ensuring that every implementation we do is scalable, consistent, and built for the future.

• Prove the value: Move beyond just "going live." You will build frameworks that clearly track and communicate the ROI our customers achieve throughout their journey with us.

• Guide the change: Act as a strategic advisor for our customers, helping them navigate organisational change and ensuring our platform creates meaningful, lasting business impact.

Process, Methodology & Innovation

• Never stand still: Constantly iterate on our delivery methodologies to ensure they remain efficient, scalable, and perfectly tailored to a hyper-growth SaaS environment.

• Automate and innovate: Pioneer the use of AI-driven tools and automation to strip away busywork, allowing your team to deliver faster time-to-value without ever compromising on quality.

• Scale the knowledge: Break down silos. You will build standardised playbooks and foster cross-regional collaboration to ensure our best ideas are shared globally.

Business Impact & Commercial Contribution

• Bridge tech and revenue: Foster a strong commercial mindset within your team to spot upsell opportunities, expand project scopes, and drive new ARR through strategic solution positioning.

• Win together: Partner closely with Sales and Sales Engineering to architect winning solutions for complex, high-stakes enterprise deals.

• Influence the product: Act as the crucial feedback loop between the frontline and HQ, sharing implementation insights, market gaps, and innovation opportunities directly with Product and Engineering leadership.

✅ What we’re looking for

• Extensive experience in implementation, consulting, programme delivery, or solution architecture within a tech or SaaS environment.

• Proven experience from leading and growing senior customer-facing technical professionals, such as Solution Architects, consultants, or Programme Managers.

• Experience working in a high-growth SaaS or scale-up environment.

• Strong track record delivering complex enterprise implementations or architecture engagements.

• Demonstrated ability to lead and develop high-performing teams and drive cross-functional collaboration.

• Understanding of modern SaaS architectures, integrations, and APIs.

• Familiarity with AI concepts and data-driven solutions, with interest in applying emerging technologies to improve delivery efficiency.

💡 Desired personality traits

• Strong stakeholder management and communication skills, with the ability to influence across teams and leadership levels.

• A proactive mindset and the ability to thrive in a fast-paced, evolving environment.

💙 Why Quinyx?

Quinyx is a leading workforce management platform, helping businesses simplify scheduling, optimise staffing, and engage their frontline teams. We empower organisations across the globe, ranging from retail and hospitality to logistics and healthcare, with smart, mobile-first solutions. Here, you’ll find:

• A truly international team with colleagues from all over the world

• A flexible and hybrid-friendly work culture

• Opportunities to grow, take ownership, and make a real impact 

• An open, inclusive, and fun environment where your ideas matter

🎁 What we offer

• Flexible work hours and a hybrid setup with at least 2 days from the office.

• Enhanced vacation allowance, gym membership contribution, health insurance and a pension plan.

• On-market pay.

📬 How to apply & Our process

Ready to join the team? Submit your application below, and we’ll be in touch as soon as possible. We’re excited to hear from you! What our hiring process looks like:

• Fill out a short application.

• Get invited to complete our psychometric and objective assessments through Alva Labs.

• Screening call with our Talent team.

• Meet the hiring manager.

• Complete a role-specific assessment (technical questions or case).

• Final interview (in-office).

• Offer, references & background checks.

🙌 Quinyx is an equal opportunity employer

We celebrate diversity and are committed to creating an inclusive environment for all employees - no matter your background, identity, or experience.

When work just works!