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Manager of Professional Services Nordics

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At Quinyx we want to create a better life for millions of people by improving their work lives. We want to see happy employees, happy customers, and happy businesses. And we want the best people to help us make this happen.

Do you have what it takes? We’re growing fast and looking for fantastic people to join our team. You need to be fuelled by a desire to make a real difference and impact in the world, ready to begin an awesome journey and be prepared to make magic happen with us.

As a member of the Quinyx family, you’ll be part of an inclusive and diverse workplace, where we want you to be yourself and enjoy work. You’ll be given the opportunity to make an impact and directly contribute to our success. Along with continuous learning, you’ll have the chance to work and interact with innovative people from all over the world.

Quinyx is the market leader in SaaS Workforce Management. We are a fast-growing tech-company that enables customers to schedule, report time and dynamically forecast optimal labor costs against sales, while maintaining a smiling workforce.

Your work is rewarding in that it will directly impact the value realised by the customer and the ultimate success of the relationship. In order to succeed in this role you must have a focus on supporting and developing the team and also have experience from working with implementation projects. Our Customer Onboarding Team (COT) is a vital part of the organisation, managing the 140+ implementation projects we are currently working on. 

What you’ll do!

  • Make sure our customers love using Quinyx
  • Lead and take care of our awesome Customer Onboarding Team in the Nordics (Sweden, Norway, Finland and Denmark)
  • Coach and follow up team members in their project roles. You will both support team members, develop their project skills and also be actively involved in key projects when needed
  • Work close with the Manager of Customer Onboarding UK/Germany (the best colleague you’ll ever have)
  • Be the co-owner and driver of developing our methodology and ways of working
  • Coordinate both proactive and reactive actions for customers, together with the rest of Quinyx, however mainly with the Sales, Customer Success, Support and Product Owner teams
  • Be the main strategic contact and point of escalation for project related issues

Who you are!

  • You are an awesome colleague, accountable, willing to go the extra mile, always see possibilities and have a roll-up-your-sleeves mentality
  • Experienced with running complex implementation projects of SaaS solutions
  • Leadership - inspirational, lead distributed teams, believes in self-leadership
  • Thick skin - most discussions with our customers will be full of joy, others full of frustration. You are used to handle these kinds of situations
  • Experience from working with customers around complex IT-systems and you should have a keen interest in learning about Quinyx
  • Fluent in Swedish and English

How we Enjoy Work!

We’ve built a family atmosphere here at Quinyx and are committed to supporting one another!

We’re an international team from various parts of the world who all come together to create the best possible work environment. We have fun together whether it’s during a typical Swedish fika, workshop, going for a run with a colleague or at one of our epic parties. This is how we stay innovative!

We’ll provide you with the training and tools needed for our market, flexible working hours, 30 days of vacation, healthcare contribution- among other great benefits, and last but not least, you’ll have the chance to participate in our well known ping-pong tournament!

Want to join the family?

Please pop across your CV as soon as possible, we can’t wait to check it out.

If you have any questions about this role you're more than welcome to use the chat box down in the right corner, or contact Erika Östberg, Talent Acquisition Manager at Quinyx on erika.ostberg@quinyx.com

May the Workforce be with you!

Apply now

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Vattugatan 17
111 52 Stockholm Directions sales.se@quinyx.com +46 8 611 50 20

How we Enjoy Work

We’ve built a family atmosphere here at Quinyx and are committed to supporting one another!

We’re an international team from various parts of the world who all come together to create the best possible work environment. We have fun together whether it’s during a typical Swedish fika, workshop, going for a run with a colleague or at one of our epic parties. This is how we stay innovative!

We’ll provide you with the training and tools needed for our market, flexible working hours, 30 days of vacation, healthcare contribution- among other great benefits, and last but not least, you’ll have the chance to participate in our well known ping-pong tournament!

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